We can help you find solutions to your enterprise needs by our business-driven approach to development. SoftBay provides solutions that are driven by your company’s unique business strategy and customer needs. Our solutions are customized to fit your requirements as opposed to an off-the-shelf approach.

The business today, more then ever, is extremely price sensitive; customers are demanding better, faster service, greater convenience and personalized communication. In order to enhance customer satisfaction and therefore loyalty, businesses must make every interaction more satisfying. Our Enterprise Applications such as CRM solution is a significant step in that direction. They involves focusing on the most important element of your business—your customers. It means aligning your entire value chain: procurement, sales, marketing and customer service to achieve better organizational efficiencies.

Proper implementation can yield phenomenal results:

    •   Reduction in contact center costs
    •   Enhanced customer satisfaction and consequently, sales conversion rates
    •   Better sales performance across all channels (direct, indirect and partner)
    •   Lower field service operations costs

Businesses today are highly complex entities: their procedural and systemic intricacies take myriad forms that are unique to your enterprise. As your organization grows and changes, your existing IT infrastructure can become fragmented and difficult to manage. New requirements develop that need novel solutions. Our Software Development can help you optimize your operations and investments in IT, enabling you to work with systems that correspond to your defined business rules and grow as your tread your path to success.

We can help you with:

    •   Assessment, customization, development and implementation of new and
        existing software packages.
    •   Strategy and process design
    •   Integration with legacy applications and systems.

SoftBay has been at the forefront of profitable Ecommerce enterprise even when the profit generating potential of Internet was questionable. Equipped with wide range of skills and experience gained from several successful ecommerce ventures, we will help you turn your ideas into success.

Our services include full spectrum web development including, HTML web development, logo creation, Flash media presentations, and creation of advanced dynamic web apps and utilities. We understand that Ecommerce is just one of the venues to generate sales, and that taking care of running the business is of primary importance. Our back-end management tools will simplify your task of ecommerce management so that you could focus your energies on the more important business decisions. For more information please contact us .

Even the most impacting message can be overlooked if it is not presented clearly and efficiently on your web site. The adage, “If you build it, they will come no longer holds true. Unless you market your products and services effectively, you will not be able to put yourself in front of your target audience. Web marketing is thus an integral element of your approach to doing business.

You may need marketing for new products, entering new markets, or trying a new strategy to fix an existing problem. Additionally, you may need to put more efforts into marketing just to keep pace with the rapidly changing web and search engine practices. Not unlike marketing in traditional media, Web Marketing is a gargantuan field rife with pitfalls. Our proven expertise in design and marketing will ensure your message reaches it intended audience.

In these times of rapid technological advances and highly dynamic business environment, you cannot completely future-proof your hardware needs. Either your requirements exceed the capabilities of your hardware, or newer devices make old systems obsolete. We provide prompt and optimum hardware upgrades to keep pace with the growth of your business and generate the highest ROI. Our team of efficient Network designers and hardware experts study your needs, make suggestions and complete upgrades with little or no down time. We can help you get it right. The first time!

Creating listings for online auctions such as EBay is a very time consuming, and labor intensive process. Our Auction Listing Services take away that drudgery so that you can focus more on your business. Not only do we provide the initial listing, but also maintain exiting listings that may require changes to prices, descriptions, and format or even may need to be discontinued. We understand the critical nature of online auctions and can match your needs with our proven competencies.

Creating a website and establishing a presence is one thing, and maintaining it on an ongoing basis is another. Websites are your organizations face on the Internet. More often than not, prospective customers and clients judge you from your website. Often business/organizations develop their websites merely as a “formality”; once made, the sites lie derelict. They lose their reliability and usefulness-- ultimately losing their visitors who need up-to-date information. Enter SoftBay Web Maintenance Services TM: Our services ensure that your websites have the most updated information and continue creating a positive impression on your visitors. Get a FREE quote.